Do you clean kitchen hoods and exhaust ducts?
No, hood and duct systems are handled by a specialist vendor on their own schedule. Our scope covers the surfaces around them: wall tile, vent covers, shelving, equipment exteriors and the floor beneath the line. The walkthrough marks that boundary in writing, so you know which surfaces are ours and which stay with your hood contractor.
When do you clean if we close late?
The visit is placed in whatever gap exists between your last cover and your first prep shift, even when that gap is short. If your close moves on weekends, the schedule reflects that rather than assuming one time every night. Access, alarm and lockup details are confirmed with your closing manager beforehand.
Can you handle floor drains and mat areas?
Yes. Drain surrounds, mat undersides and the grout between them are named tasks rather than something a mop pass covers by accident. Mats are lifted, the floor beneath is cleaned, and the drain surround is treated on a set frequency, which is usually what clears a smell the dining room has been getting.
Will your work interfere with prep or deliveries?
The schedule is built around the hours you give us, so the crew is out before prep starts and is not in the way of a morning delivery. If a standing delivery lands inside the window, that area is sequenced first or last. Changes to your hours are handled through one contact.
What does a restaurant walkthrough actually cover?
We walk the guest path and the kitchen together, usually during service, and note surfaces by soil type rather than by room. That means the fry station, the pass, the dish pit, the dining floor, the restrooms and the exterior entry. You get the task list and the frequency for each before any number is discussed.